mk88 Privacy Policy
This page transparently explains how mk88 protects your personal data. Your trust is something we take seriously.
Introduction and Purpose
This Privacy Policy is the official policy document of mk88 and applies to all players, customers, and users who access the service through mk88's website mk88.games.
The mk88 gaming platform is committed to keeping users' personal information confidential and protected. By accessing and using the platform, you are considered to have accepted and agreed to the terms set out in this policy.
In this policy, "we" and "mk88" refer to the mk88 platform. "You" and "user" refer to the person using the service.
Information We Collect
Information you provide directly
This includes information you give us when you register an account, log in, make deposits or withdrawals, or contact our support team —
- Name and date of birth (for age verification)
- Email address
- Phone number (for OTP verification)
- Payment method details (KBZPay, Wave Money, AYA Pay, and bank transfer)
- Messages or complaints sent to our support team
Information collected automatically
When you use the platform, technical data is collected automatically —
- IP address and network settings
- Browser type and version
- Device type and OS
- Pages visited and time spent
- Cookie and session token data
- Gaming history and deposit/withdrawal records
How We Use Your Information
mk88 uses the personal data collected for the following purposes —
- Account Management — Creating, verifying and securing accounts
- Financial Matters — Processing deposits and withdrawals, cashback, and checking bonuses
- Service Improvement — Reviewing play patterns to improve the gaming experience
- Security — Detecting and preventing fraud, duplicate accounts and unauthorised access
- Legal Obligations — Anti-money laundering compliance and 21+ age verification
- Communications — Sending important service-related notifications
- Better Offers — Presenting promotions that match your play preferences
We will never use your personal data for any purpose beyond those stated in this policy without your prior consent.
Third-Party Data Sharing
mk88 does not sell, rent or disclose your personal data to third-party organisations under any circumstances. However, it may be shared in limited form in the following situations—
- Payment Processing — Only the data required to process deposits and withdrawals is shared with KBZPay, Wave Money, AYA Pay, and banks
- Technology Services — Providers handling server infrastructure, data storage and software solutions (these providers are contractually required to handle data strictly within mk88's limits)
- Legal Compliance — Relevant data may be disclosed as required by a lawful legal directive or court order
- Security — To organisations investigating fraud or unlawful activity
Our partner organisations are contractually bound to handle data only for the purposes we authorise, and are obligated to protect your data.
Cookies and Tracking Technology
The mk88 website uses cookie technology to personalise your experience and monitor site health. Cookie types include—
- Essential Cookies — Cookies required for maintaining login sessions, cart functions and security checks
- Functional Cookies — Cookies that remember your preferred settings such as language and display choices
- Analytics Cookies — Cookies that measure which pages you visit and how long you spend, to help improve the website
You can disable cookies through your browser settings, but note that doing so may affect the smooth functioning of some parts of the website.
Data Security and Protection
mk88 protects every data transfer using SSL (Secure Socket Layer) encryption. Data stored on servers is encrypted and cannot be accessed without authorisation. The protections we apply include—
- HTTPS and TLS encryption — protecting every individual data transmission
- Firewall and Intrusion Detection protection on servers where data is stored
- Role-Based Access Control limiting staff access to data
- Referencing customer IDs only in non-financial matters, without sharing financial data
- Conducting regular security audits
We honestly acknowledge that no technical protection can be 100% guaranteed, but we are fully committed to continuously improving the protection of your data.
Data Retention Period
mk88 deletes data once the period for which it is needed, or the period required by law, has ended. The defined periods are—
- While the Account is Active — Data is retained for as long as the account remains open
- After Account Closure — Data is retained for a further period after closure to meet anti-fraud and legal compliance requirements
- Financial Records — May be retained for an extended period in accordance with legal and regulatory directives
- Marketing Data — Will be deleted from the time you withdraw your consent
Your Rights Regarding Personal Data
As mk88 players, you have the following rights regarding your personal data—
Right to Access
You can request to view the personal data we hold about you
Right to Rectification
You can request that any incorrect personal data be corrected
Right to Erasure
You can request deletion of your data where no legal obligation prevents it
Right to Restriction
You can request that processing of your data be restricted
Right to Data Portability
You can request your personal data in a machine-readable format
Right to Object to Marketing
You can withdraw consent for your data to be used for marketing purposes
To exercise any of these rights, email us at [email protected] or use our 24/7 Myanmar-language Live Chat. We will assist you as quickly as possible.
Under-21 Protection
mk88 is a platform for adults aged 21 and above only. We do not knowingly collect personal data from anyone under 21. If we discover that data has been provided by someone under 21, we will delete that data immediately and close the account.
Parents or legal guardians — if you suspect that a child's data is present on the mk88 website, please contact us immediately at [email protected].
About Policy Changes
mk88 reserves the right to update this Privacy Policy when necessary. Any changes will be republished on this page with the revision date noted. For significant changes, we will notify you by email. Continued use of the platform after a new version is published will be considered acceptance of the updated policy.
If you have questions about any changes, you can contact us at [email protected] or use our 24/7 Live Chat.
Data Contact
If you have questions, complaints, or data rights requests relating to this Privacy Policy, please reach us through the following channels—
- Email — [email protected]
- Live Chat — 24/7 Myanmar-language Live Chat (bottom right of the website)
We will handle all data requests as quickly as possible and respond by email.